Pocketsiem silver service
PocketSIEM Silver Includes
- Full SIEM deployment and configuration of on-premise, cloud, or hybrid SIEM architecture, including endpoints,
- Platform training
- Triage training
- Daily security triage of alerts
- 100% dedicated analyst
- Ticket escalation 'customer to PocketSIEM SOC (Pay-Per-Ticket model)
- 2 tickets PCM included (up to 8 hours support each)
- Monthly management report
- Full day per month of dedicated analyst attention
- ongoing refinements
- System health checks, maintenance, updates and patching
- Payment plans available
You’ll get a similar package to the Bronze service plus dedicated daily security checks for 1 hour per day. Unlike the Bronze package, Silver offers you the comfort of having someone from PocketSIEM monitor your environment daily. We find this is often beneficial to our customers who don’t have the internal resources to monitor the platform regularly.
PocketSIEM Silver is a HSSP (Hybrid Security Service Provider) service, we'll work with you to protect you, combining the benefits of internal knowledge and outsourced capability.
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For those companies that need a little more attention day-to-day, but don’t have the resources to check their SIEM daily, or just want to be rest assured someone is able to give their environment a security-based sanity check, this package is for you.